There are many techniques that leaders can use to enhance communication and make better connections with their employees, business partners, customers and the public. Internal communication is a key driver of employee engagement and a factor to determine whether employees stay committed, connected, satisfied and inspired in their job.
Read MoreMargaret knew it was going to be a bad day when she arrived at work to find half her team out for a smoke in the parking lot at 9:15 (including a number of non-smokers) and the other half sending worried notes, hoping to book a Teams meeting.
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